New, exciting features on Glass's
We are expanding Glass's for you. Please see further down the page for details.
What’s happening?
We are excited to announce several new features designed to make your experience even better.
Here’s what’s new:
Quickly edit customer details
You can now update customer information directly from the case summary page. This means you can make changes swiftly without needing to close the case, saving you valuable time.
Effortless stock management for new vehicles
Managing new vehicle stock has never been easier. You can now identify, specify equipment, print out details, purchase to stock, broadcast, and sell new cars seamlessly. This streamlined process helps you manage your inventory more efficiently.
You can now change the status of a vehicle. If you click on “Register Vehicle” the car will change from “New car” to “Used Car” and you can type in a mileage and a first Reg Date.
Accurate margin calculations for LCVs
Live retail values are now available for Light Commercial Vehicles in the UK. This feature provides you with precise margin calculations for both LCVs and cars, ensuring you always stock the most profitable vehicles.
Help & Support
Need help? Please contact our Customer Experience team if you have any questions or feedback.
FAQs
Yes, it does. The system is fully mobile responsive and works in any mobile browser. In the new Glass’s we have enhanced the mobile functionality, so that the user journey is simpler to use with the core features right at your fingertips.
The new Glass’s has been designed to work with the latest internet browsers. This means it will not deliver the best experience on outdated versions of Internet Explorer. Please update your computers and additional devices in order to gain the best Glass’s experience, and to ensure your online safety and security is maximised.
Cars, Motorcycles and LCVs.
This is a very important and exciting feature that can be used in conjunction with today’s used value to understand the value of a vehicle today vs. a future date up to 6 months ahead. You can use this feature to show customers the depreciation of their vehicle to speed up the sales process by showing the customer how much they’re likely to lose if they don’t transact sooner.
Live Retail is an important enhancement that allows our dealers to gain a key competitive advantage vs other dealers. By being able to track a local retail price in real time, Live Retail enables you to price your stock for the best balance between profit and speed of sale and keep it up to date with next to no effort. Use it when pricing part-exchanges to assess your realistic margin to avoid overpaying or to help you offer a little bit more to secure the deal, safe in the knowledge you have enough margin in the car.
Glass’s trade and retail asking values are updated monthly. Our Live Retail values are updated each day.
This is such a seamless and easy to use feature, where results can be seen in under two clicks. If you have the VRM feature in your subscription, you put this in the system and have the option to put in accurate mileage, this will give you a valuation in a matter of seconds. If you don’t know the specific mileage of a vehicle, this isn’t an issue, as an average mileage figure is used until you can populate this field with more accurate information regarding the vehicle.
You can populate the field ‘Make and Model’ and see the drop-down list in order to locate the vehicle type. Also, at launch, you will be able to use our internal code, otherwise known as ‘Natcode’, to also search for vehicle types.
You can enhance your competitiveness through the ‘Live Retail’ functionality by tracking your local market every single day. You can use the tool to overlay your desired margin with the adjustment factors, enabling you to offer the best price for stock, whilst also maintaining a good profit margin.
The tool is designed to have an admin user and a standard user as default. Only admin users will be able to amend adjustment factors, standard users will be able to use these adjustments but not modify them. This allows for increased consistency of your sales staff output as you can provide them with set adjustments that they must use. Only selected administrators will be allowed to make changes in the new Glass’s.