Improvements to our valuations in Market Value Assessor
Great news! We’ve improved our valuations in Market Value Assessor
Temporary Notice – MVA Search Tree Display Issue
Some users may experience an issue with the MVA search tree not displaying correctly following recent updates to the application.
This is caused by your browser displaying a cached version of the previous view.
Quick fix: Clearing your browser cache will usually resolve the issue.
How to Clear Your Cache:
Google Chrome
1. Click the three dots (top right) and select Settings
2. Go to Privacy and security > Clear browsing data
3. Select Cached images and files
4. Click Clear data
Microsoft Edge
1. Click the three dots (top right) and select Settings
2. Go to Privacy, search, and services
3. Under Clear browsing data, click Choose what to clear
4. Select Cached images and files, then click Clear now
Safari (Mac)
1. Click Safari in the menu bar and select Preferences
2. Open the Privacy tab and click Manage Website Data
3. Click Remove All and confirm
After clearing your cache, please refresh the MVA page and try again.
If the issue persists, please contact our support team for further assistance.
What’s changed?

We evolved our valuation methodology to bring even more market-aligned insights that support strategic planning. These updates ensure your products continue to deliver the precision and reliability you expect.
READ MORE ABOUT OUR VALUATION METHODOLOGY HERE
Retail Value Alignment
From December 2025, Market Value Assessor has been fully aligned with our updated valuation methodology, which uses retail transacted values – the actual selling prices of vehicles in the market.
This ensures Market Value Assessor continues to provide accurate, market-reflective valuations, with no visible change to displayed values.
What this means for you:
- Market Value Assessor remains your benchmark for consistent, real-market valuations.
- Values continue to reflect current retail transactions and pricing trends.
This alignment formed part of our broader valuation methodology enhancements, completed with the transition to the updated system on 1 December 2025.
November 2025 Release – A Smarter, Smoother Search Tree
Big news! The Market Value Assessor has been updated with an improved Search Tree.The new Search Tree is faster, simpler, and smarter – with Natcode search now built in, streamlined mandatory fields, Plate Month replacing Plate Letter, and the removal of outdated Glass Code and Valuation IDs to keep everything aligned with real-time market data.
Read the full details in the November release Search Tree Guide (PDF)
See the New Search Tree in Action:
Key Updates Implemented earlier this year:
We have completed a series of major enhancements to our vehicle valuation methodology, improving accuracy and aligning results even more closely with real market conditions.
These updates ensure the products you rely on continue to deliver the most precise, consistent, and transparent valuations across all channels.
1. Exact Mileage Calculations
- We have moved from average mileage estimates to exact mileage-based valuations, ensuring results are tailored to a vehicle’s actual usage for greater precision.
- Valuations based on average mileage are longer be available, and average mileage data will no longer appear in the product.
- New Feature: Observed Average Mileage will be accessible through the Ad Search feature within Market Value Assessor, offering insights into the average mileage of vehicles currently for sale.
2. Removal of Mileage Corrections
- Mileage correction factors will be eliminated, as mileage will now be fully integrated into the core valuation process.
- With exact mileage valuations, there will no longer be a basic value, removing the need for separate mileage adjustments or corrections.
Below: current view with average mileage selection which will be removed:

Below: current view with mileage adjustment which will be removed:

3. Phasing Out Condition Grading & Alternative Valuation Methods
- Condition grading values (Lo, Hi, Av) will be discontinued.
- Alternative valuation methods, such as Private Sales, Disposal, and Retail Asking values, will be retired.
Below: Alternative valuation methods retired which will be removed:

Below: Conditions grading values which will be removed:

These updates leverage advanced AI-driven market insights, dynamically integrating all relevant factors into a single, comprehensive valuation for both trade and retail transactions.
Any questions or need support?
- Review your internal processes that rely on the affected features and update them to align with the new methodology.
- For questions or assistance, our support team is here to help. Contact us at customer@autovistagroup.com.
Thank you for trusting us to provide the most accurate and reliable vehicle valuations. Stay tuned for further updates as we roll out these enhancements.
FAQs
Our standard Retail Value is derived from the relationship between dealer-advertised and dealer-transacted prices, considering key factors like age and mileage. Powered by an AI-driven system and supported by our expert editor team, it ensures accuracy and alignment with market trends. This approach provides a reliable, comprehensive view of the market, reflecting real-world pricing trends and supporting confident decision-making.
Trade valuations will continue to be based on robust market data and refined to provide accurate and reliable insights. This ensures dealers and traders have a dependable foundation for assessing vehicle values and making informed pricing decisions in today’s dynamic market.
We are committed to keeping you informed as we roll out these improvements. You will receive regular updates about specific product changes, ensuring you’re always up to date on key adjustments and new features. These updates will be sent to you over the course of the next several months, and will be complete on 1 December 2025. Rest assured, we’ll provide timely information on how these updates will impact your usage and experience with the product.
We plan to go live with these changes progressively over the coming months, with all updates fully implemented 1 December 2025. A scheduled maintenance weekend (28–30 November) will support this transition. As we move forward, we’ll keep you informed with regular updates about the specific timelines for each stage of the rollout, so you can stay ahead of any changes affecting your product experience.
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