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Privacy policy

Glass’s Information Services Limited of 1 Princes Road, Weybridge, Surrey, United Kingdom, KT13 9TU (“Glass’s”) is committed to ensuring that your privacy is protected. This Privacy Policy explains how Glass’s uses the information Glass’s collects about you, how you can instruct Glass’s if you prefer to limit the use of that information and procedures Glass’s have in place to safeguard your privacy.


You may browse Glass’s web site on an anonymous basis as no personal information (names, addresses, e-mail addresses, etc.) is collected unless you register on the web site. Glass’s does however collect some basic technical information (including the IP address) and some of your non-identifiable information such as click sequences and vehicle pricing requests. Such data is used to produce vehicle pricing reports, analysis of your usage of the web site, new product offerings, and customised online advertising and promotional offers (see also “Advertisements” below). Glass’s does aggregate non-personal information relating to the use of this web site for statistical purposes but none of this information is made available to other users of the web site.


When you register on the site using the registration and personalisation area, your personal data is collected and stored. The data is used for automatically pre-populating all possible forms on Glass’s web site with your data in order to make your visit a better experience. Unless you have given your consent, the data will not be disclosed to any third party except as provided at paragraph 3 below or to the extent either allowed or required by law or where Glass’s has identified abusive or non-compliant use of the web site. If you give Glass’s and/or a third party your approval to use your personal data, this data will be handled with the utmost respect for your privacy. The data will become the property of Glass’s and/or third parties.

If you choose to purchase any of the services offered on Glass’s web site you will be offered various options for payment which will involve Glass’s passing your personal information to a third party in order to generate the payment from you to Glass’s. However, notwithstanding the above, Glass’s will not be able to maintain control over any personal data which is produced to such third parties and will not therefore be liable for any misuse of that data by such third party.

Brochure, test drive and quote requests are handled through Glass’s web site. The personal information supplied for a brochure, test drive or quote request will be handed over to the respective manufacturer or distributor of the vehicle the request was made for, which may lead to a transfer of the information to a country outside of the European Economic Area for the purposes of processing by Glass’s and its business partners. By submitting your order, you consent to this transfer. Any such business partners are selected by Glass’s on a number of selection criteria and are bound by a contract to ensure the proper handling of any personal data which is received. However, once Glass’s hands over your personal data, the responsibility for this data no longer lies with Glass’s but with the relevant business partner.


This Privacy Policy only applies to Glass’s web site. A number of links on the web site will open up new browsers containing web sites built by other parties. Glass’s cannot be held responsible for these links, web sites or for the action of any third party service providers. These third party web sites may collect your personal information and may or may not be used in conjunction with Glass’s web site content. Before you supply any personal information to any such third party, which links to Glass’s web site or otherwise uses its content, you should read and understand the privacy policy of those third party web sites. Glass’s cannot in any way be responsible for those web sites.


If you request any valuation or other service, we may pass your basic contact details to relevant dealers and their agents to enable them to contact you with suitable offers. If you do not want us to do this, please do not request the valuation or other service.


Glass’s may also send you other information about its products and services or pass your information to selected third parties for their marketing purposes unless and to the extent that you have indicated otherwise to Glass’s either during your order process or by contacting us using the details below.


If Glass’s web site is to work properly, you will need to ensure that your web browser is set to accept cookies. A cookie is a small file (or record in a file) which the web site can send to your browser which may then store it on its system. Cookies allow Glass’s to understand who has seen which pages and to determine how frequently particular pages are visited and to determine more popular areas of its web site. Cookies also allow Glass’s to make its web site more user friendly by allowing Glass’s to save all registration details or passwords so that you do not have to re-enter every time you visit Glass’s web site. The cookie will stay on your computer and will only be used should you enter the Glass’s web site. Notwithstanding the above, you do not have to accept cookies and you should read the information that came with your web browser software to see how you can set up your web browser to notify you when you receive a cookie and to give you the opportunity to decide to accept or reject it. Our cookies will not transmit any information to us about you other than concerning the use of the Glass’s web site.


Advertisements submitted by third party advertisers appear on pages throughout the Glass’s web site. Some advertisements may request information directly from you or navigate you to web sites that may request personal information. In addition, third party advertisers may place or use their own cookies on your computer so that they can collect and use information about your visits to Glass’s web sites and other web sites in order, for example, to provide you with advertisements about business services which may be of interest to you. Glass’s has no control over its advertisers data collection activities and privacy policies. You should therefore examine the privacy policy of any company that advertises on Glass’s web site before submitting any personal information.

Glass’s also shares its own visitor web site usage information with reputable third party advertising companies for the purpose of targeting banner advertisements from Glass’s web site and other web sites. For this purpose, Glass’s and third party advertising companies note some of the pages visited on Glass’s web site through the use of pixel tags (also called “clear gifs”). However, Glass’s will not pass any identifiable information about yourself to such third party advertisers.

Our web site uses ad servers (such as DoubleClick) to serve the advertisements that you see on pages of our web site. That partner uses cookies to help target ads to you. To find out more about the use of cookies and the information-gathering practices and opt-out procedures of AdLINK, please click here.


As a customer of Glass’s, you may from time to time receive further communications on and news of other services which may be available from Glass’s. If you would prefer not to receive any such communications or updates, please send an email message back to Glass’s at the address referred to below with the word “unsubscribe” in the header of your email message. Please also provide details of those email addresses to which further communications should not be sent.

Any request for a third party to cease to send commercial communications should be sent directly to the third party.


If any of the information that you have provided to Glass’s changes, for example if you change your email address, or if you wish to cancel your details, please let Glass’s know by sending an email to


If Glass’s makes a material change to its privacy policy it will post the changes on this page and will post notices on all the pages of the web site so that you may be aware of the information Glass’s collects and how Glass’s uses it at all times. Continued use of the service will signify that you agree to any such change.


Glass’s welcome your views about its web site and its privacy policy. If you would like to contact Glass’s with any queries or comments, please send an email to or contact us at:
Glass’s Information Services Ltd
1 Princes Road
KT13 9TU
Fax: +44 (0) 1932 846564