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Frequently Asked Questions

REGISTERING
SIGNING IN
VALUATIONS
USED VEHICLES
NEW VEHICLES
DEALERS
MARKET PRICE CHECK
FINANCE CALCULATOR

 

WHO ARE GLASS'S?

Glass’s was started by William Glass in 1933. Glass's pioneered the analysis of used vehicle values in 1933 and the company has built up exceptional experience and expertise in this field. Over 80 years on, Glass's Guides still remain the Motor Trade's leading price guides for used vehicle valuations.

Glass’s realised that nearly all private individuals now do considerable online research into the value of their car before stepping buying or selling a vehicle. Unfortunately, the majority of online information can be very misleading, setting unrealistic expectations. Thus, Glass.co.uk was born.

For more information about what we do and how we do it, see our video.

 

REGISTERING

Why Do I Need To Register?

The new Glass.co.uk is not just about getting a Valuation for your vehicle; we can help you throughout the Buying, Selling, and Trade In process. Once you know the value of the vehicle you want to Trade In, we want to be able to help you pick a new vehicle and start negotiating with a Dealer.

By registering with Glass.co.uk you help us to help you by providing information which we can use to help us profile our users to ensure that any new functionality is geared up to our audience. Furthermore, a profile enables you to add vehicles to your Favourites, to save your Valuations, as well as any New Car Configurations. We can also save you time when you want to contact a Dealer by pre-populating some of your contact details for you.

 

SIGNING IN

I Cannot Sign In

When signing in, please make sure you click on “Sign in” and not “Register”. Furthermore, please make sure that your Caps Lock is off and there are no white spaces when entering your email and password - sometimes that happens when you copy and paste.

If you are still having issues, please contact us through our Support Form.

 

I Have Forgotten My Password

Click on the “Sign In” link and you will see a “Forgotten password?” link just below the password field

Sign in box for Glass.co.uk

We will email a temporary password to the email address you entered when you registered with us.

Once you have signed in with your temporary password, remember to change it to something more memorable by visiting the "Edit Your Account" section in “My Glass’s”

My Glass's drop down menu

 

I Have Not Received My Forgotten Password Email

Please check your “Spam” folder in your email account. Occasionally, emails from unknown senders will be sent there.

If it is not in your Spam folder, make sure that you used the correct email address. If you still have not received the forgotten password email, please contact us through our Support Form, quoting your email used to Register on Glass.co.uk

 

I Have Forgotten Which Email I Used To Register

If you cannot remember the email you entered, please contact us through our Support Form, quoting the following information:

  • Full name
  • Phone number

 

VALUATIONS

What Is A Glass’s Valuation?

A Glass.co.uk Valuation is an estimation of your vehicle’s monetary value, and is designed for a private individual wishing to buy or sell a vehicle.

 

Where Does The Valuation Information Come From?

No one puts as much effort as Glass's into getting the data right. We do not just repackage numbers grabbed off the Internet; we collect data from all sectors of the industry. To quantify the volume, it’s 4.0 million Retail observations and 1.3m Trade observations per year. We also have Editors on the road every day, talking to the Motor Trade and spotting the market trends ahead of the competition. Glass’s exercises all reasonable care and skill in providing you with your Valuation, using information obtained in good faith from sources unconnected to Glass’s.

 

What Is The Difference Between Glass’s Free And Premium Valuations?

Glass’s Free Valuation includes a ranged estimation of your vehicle’s worth, using the average Mileage, should you wish to Trade it in or buy it from a Dealer.

Glass’s Premium Valuation is more detailed; it will consider additional variables, such as your vehicle’s Mileage and Standard Fit/Optional Extras. It will also give you an estimation of your vehicle’s Trade In value, a Dealer’s Retail Price, and how much you could sell it for Privately.

 

What Average Mileage Do You Use?

First three years: 12,000 miles per year
Following three years: 8,000 miles per year
Thereafter: 6,000 miles per year

 

Does Glass.co.uk Provide Historic Values?

Glass.co.uk only values vehicles for the current month; we are not set up to offer historic values. What we can do at this point is provide Guide values for when a vehicle was first bought. If you want this value, contact us through our Support Form, saying you would like a List Price and quoting your Registration Number and full vehicle information


A Dealer Has Offered Me A Higher/Lower Price Than You Provided

Please remember that a Glass’s Valuation is a guide only. For more information about where our values come from, please see Where does the Valuation information come from?

All Trade In Valuations given are based on a single transaction with a bona fide motor Dealer involving the sale of the consumer’s vehicle in Part Exchange for the purchase of a different vehicle from the same Dealer on the same day.

If the actual transaction is due to take place in the future (e.g. when ordering a new vehicle), the value offered by the Dealer will be affected. Furthermore, vehicle prices are affected by many different factors such as regional variations, sales promotions, a Dealer’s perceived view of the condition of a vehicle, or if a Franchised Dealer is being asked to consider a transaction for a Marque outside the Dealer’s franchise.

 

My Insurer Has Given Me Different Values To Your Valuation

The values we make available on Glass.co.uk are for private individuals to understand how much they might expect to pay for a particular vehicle if they were purchasing it at a Dealership, or how much they might expect to get in part exchange for that vehicle. The values are adjusted for Age, Mileage, Options, and Condition; however, they are also adjusted to take account of a Trade In scenario, so factoring in some of the typical Dealer allowances in a Retail situation. Therefore, our Glass.co.uk valuations are not suitable for comparative purposes versus Insurance Valuations.

Please remember that a Glass’s Valuation is a guide only. Valuations obtained from Glass.co.uk are for use in buying and selling situations and are not INSURANCE settlement values, CASH values, or REPLACEMENT prices and should not be presented as such. This is clearly stated in various prominent places on the website.  If you have an issue with the settlement figure provided by your insurer, unfortunately Glass’s cannot provide you with advice regarding this.  Your insurer will have a sophisticated and well-documented process for handling these issues (usually found on their website), and that process is your recourse if you wish to take the matter further.

 

Your Competitors Have Offered Different Values

No one puts as much effort as Glass's into getting the data right. We do not just repackage numbers grabbed off the Internet; we have Editors on the road every day, talking to the Motor Trade and spotting the market trends ahead of the competition. Glass’s exercises all reasonable care and skill in providing you with your Valuation, using information obtained in good faith from sources unconnected to Glass’s.

It is your decision who you trust; however, keep in mind that Glass's has developed tailored solutions for the Automotive Industry for over 80 years.

If you want a better idea of what we do and how we do it, watch our video

 

I Do Not Agree With Your Valuation

Please remember that the amount quoted should not be relied upon solely, and should be treated as a guide only. For more information about where these values come from, please see Where does the Valuation information come from?

In the unlikely event that you feel that there is a discrepancy with the values we have provided to you please contact us through our Support Form, quoting the following details:

  • The date that you received the Valuation from Glass.co.uk
  • The Registration Number, the Year and Plate, Make, Model, and Variant of the vehicle
  • The Mileage you entered
  • Any Optional Extras you added
  • The values we provided to you
  • Details of what you perceive the discrepancy to be

 

I Paid For A Valuation But I Did Not Receive It

If payment was successful, you will be able to access your Valuation Certificate in “My Glass’s”. Simply click on the My Glass’s link in the top right of your screen and click “Valuations”.

My Glass's drop down menu

You can view your Valuation from here and print your Valuation Certificate.

If your Premium Valuation does not appear here, it is unlikely that your payment will have been processed. You can check by viewing your Valuations in your “My Glass’s”. If only a Free Valuation is listed, you can try again and upgrade your Free Valuation to a Premium Valuation by clicking on the associated “Get Advanced Valuation” link.

If payment has been taken but you still cannot view your Premium Valuation, please contact us through our Support Form, quoting the following details:

  • Proof of your payment. This would be the Payment ID (a 16 digit number usually beginning with "1") or the Merchant Reference Number (it follows the format CWSxxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx). If you paid by card, you can find your Reference Numbers on your Bank Statement. If you paid by PayPal, you can find them in your confirmation email received from PayPal.
  • The date (and time if known) of when the Valuation was carried out
  • The Registration Number and/or Make or Model of the vehicle you were trying to value

 

We will then locate your Valuation and endeavour to resolve your problem as quickly as possible.

 

I Want A Glass’s Guide

Glass's Guide is a confidential publication available only to Motor Trade professionals to assist them in running their business.

If you are a member of the Automotive Trade and you would like to subscribe to Glass’s Guide, please go to our business website or email customer@glass.co.uk.

 

How Do I Perform A Valuation?

If you follow these steps, you will be able to obtain a Valuation from our website:

Enter the Registration Number of your car and your email, then click on "Go":

Home page 123 steps to performing a valuation

If you don't the Registration, Click on "Don't know Registration and search for it manually by the Year, and Plate, Make and Model under “Find a car manually” (If you do not know the Year and Plate, please see the How can I find the Year and Plate of my vehicle? Section):

Initial search when valuing a vehicle manually

Click on "I plan to Trade In this car”, "I plan to sell this car myself", or "I'm just curious"

"I plan to Trade In this car”, "I plan to sell this car myself", or "I'm just curious" buttons visible when selecting a vehicle for valuation

 

THIS WILL GIVE YOU YOUR FREE VALUATION

 

At the bottom of your Free Valuation page, click on “Get a Premium Valuation for this vehicle”

Get Premium Valuation button visible at bottom of Free Valuation page

Enter your vehicle’s Mileage and select any Optional Extras your vehicle may have had fitted by the Manufacturer when it was first bought

Choose your valuation product

Valuations product options

Choose your Payment method

Valuations payment options

Click on “View Valuation”

View valuation button visible in My Glass's Valuations next to valued vehicles

You can download your Certificate by clicking on “View Certificate” (you will need Adobe Reader installed to view the pdf)

View certificate button visible in My Glass's Valuations next to valued vehicles

 

How To Pay With Credits

If you have bought the £7 for three Valuations option, then you will have been issued "Credits". One Credit will have been used for your first Valuation. When you begin your next valuation you will see the option for "Valuation credit - pay using any unused credit in your account" in the Payment selection page.

 

How To Find Your Premium Valuation

In order to see your Premium Valuation, please follow these steps:

Options for signing in, registering and viewing My Glass's

Sign in to your account by clicking on the “Sign in” link on the top right hand side of Glass.co.uk

Hover over “My Glass’s” and click on “Valuations”

My Glass's drop down menu

Find the car you got a Premium Valuation for and click on “View Valuation” or on “Download Certificate”

Buttons to view a valuation or download it visible next to Premium valued vehicles

 

What Do Glass’s Values Mean?

Trade In (Excellent)

Trade In (Excellent) is the typical value for cars that would benefit from slight cosmetic work. It meets the following criteria:

  • Might need to replace small removable parts; e.g. wiper blade, badge, number plate, etc.
  • Might need to replace some large removable parts such as door mouldings
  • Might need small to medium sized repairs of the bodywork (external cosmetics of the car), upholstery and trim (e.g. dashboards, seats, carpets, etc.).
  • Repairs (excluding structural repairs) will have been completed to a high standard, and be acceptable to the expert eye.
  • Cars will have been serviced in accordance with manufacturers’ guidelines
  • A service history will be required
  • The car has a minimum of 6 months MOT (where applicable)
  • The car is roadworthy. All safety critical components (e.g. brakes, steering, suspension, tyres) should be road legal and functioning normally.
  • The car must be returned to an unmarked condition. Windscreen may be chipped but not in driver’s line of sight.
  • All documents, manuals and keys should accompany the car.
  • The mileage must be warranted.
  • The car must be free of major mechanical faults (see definition below).

Trade In (Excellent) assumes a condition that does not change with age.

 

Trade In (Average)

Trade In (Average) is the typical value for cars that would benefit from a significant amount of cosmetic work and bodyshop (external structure of the car) attention. All these repairs, whilst more prevalent, are still isolated to a few areas of the bodywork. It meets the following criteria:

  • Accident repairs (excluding structural areas) will have been completed to a reasonable standard and be acceptable to the expert eye.
  • Cars will have been serviced in accordance with manufacturers’.
  • A service will be due, either immediately, or within the next few thousand miles.
  • The car has a minimum of 3 months MOT (where applicable)
  • The car is roadworthy. All safety critical components (e.g. brakes, steering, suspension) should be road legal and functioning normally. Tyres are regarded as a medium repair item.
  • Upholstery and trim (e.g. dashboards, seats, carpets, etc.) may show visible signs of marks/scratches/staining that will not respond to light repair or valeting.
  • All documents, manuals and keys should accompany the car.
  • The mileage must be warranted.
  • Free of major mechanical faults (see definition below).

Trade In (Average) assumes a condition that does not change with age.

 

Trade In (Below Average)

The typical value for cars that would benefit from a significant amount of cosmetic and bodyshop attention and also requires a single major repair. A major repair would be described as the replacement of a large part of a car’s bodywork (e.g. bumper, door, etc). It meets the following criteria:

  • Accident repairs may have been carried out but there may be visible evidence of slight panel misalignment/overspray/imperfect colour matching.
  • There will be enough service history to warrant the mileage as being correct.
  • A service will be due, either immediately, or within the next few thousand miles.
  • All cars will have a current MOT and be roadworthy.
  • All safety critical components (e.g. brakes, steering, suspension, tyres) should be road legal and functioning normally.
  • Upholstery and trim will show visible signs of marks/scratches/staining that will not respond to valeting and there will be missing or damaged parts.
  • Documents, manuals or a spare key may be missing.
  • Free of major mechanical faults (see definition below).

Trade In (Below Average) assumes a condition that does not change with age.

 

Dealer Retail Price

The typical price advertised by Dealers (based on 4.0million retail asking observations a year); it is not necessarily the price a Dealer would actually market a vehicle for, as it may be the subject of negotiation, discount, or an extra allowance on the value of your own vehicle. It will also vary depending on any special offers applicable at the time, condition, length of warranty and any Standard Fit and Optional Extras that may be fitted.

The vehicle condition would relate to the degree of Dealer preparation that was customary for a car of a given age. For cars under 3 years of age, it is assumed that cars are offered by franchised dealers and are prepared to manufacturers approved used car standards. The following represents the minimum requirements for any Dealer advertised car:

  • The sold car must comply with Consumer Protection Regulations 2008, & Sale of Goods Act 1979.
  • Be of sound provenance and offered with good title i.e. free of outstanding finance, not on police record as being stolen, and not on record with the DVLA or ABI as accident damaged.
  • Warranted mileage.
  • No accident damage. Repairs carried out to a high standard (i.e. not visible to the naked eye).
  • All documentation complete (i.e. V5, current MOT (min 6 months).
  • Full Service History for cars under 6 years of age.
  • Recently serviced.
  • If sold by a franchised dealer the car must be prepared to the approved used standards set by the manufacturer.
  • Excludes Grey imports (also known as parallel imports).

 

Private Sales Price

Glass’s Private Sale price represents an estimated selling price for a vehicle sold by one Private individual to another Private individual at a given time.

Private Sale prices apply to vehicles in good overall condition. It should satisfy the following criteria:

  • It will carry the best part of a year’s MOT
  • It should present itself well, with no obvious damage to bodywork
  • Tyres and mechanical parts should all be in good condition
  • All equipment should be fully operational
  • In the case of vehicles under 3 years of age, the balance of the Manufacturer's warranty would also be included

The Private Sale price must always be adjusted for condition, whether better or worse. It is also important to note that there may still be differences due to colour, Standard Fit and Optional Extras, and variations in market conditions according to geographic area and so on.

 

MAJOR MECHANICAL FAULTS: For all cars to meet the above trade definitions the following must apply.

  • ENGINE: Free from undue noise, operating to manufacturer’s specifications and within legal emission limits. Free of damage and leakage with no evidence of excessive wear.
  • COOLING SYSTEM: Operating to manufacturer’s specifications. Free from leakage and damage with cooling fans operating correctly.
  • CHASSIS MEMBERS AND SUB FRAMES: Free from damage, defects and distortion. No evidence of repairs, corrosion or wear. All mountings and joints sound and free from damage or wear.
  • TRANSMISSION: Operating to manufacturer’s specifications. Free from leakage and not requiring repair or adjustment.
  • SUSPENSION AND STEERING: No evidence of wear, leakage or damage. All components operating to manufacturer’s specifications. Power steering components free of excessive noise and with no visible fluid leakage. All mountings and joints sound and free from damage or wear.
  • STANDARD EQUIPMENT: All standard fitments intact and in operating condition.
  • TYRES: Sound and having at least 3 mm of tread. Must comply with current Construction and Use regulations.

 

Why is there a difference between the Trade In and Retail prices?

The Trade In price (the amount a Dealer pays you) differs from the Retail price (the price a Dealer advertises the car) because a dealer has the following costs and considerations:

  • refurbishment, valeting, servicing & stocking/storage
  • warranty, administration & title checks
  • profit, advertising & VAT

 

Which Vehicles Cannot Be Valued On Glass.Co.Uk?

Vehicles Older Than 1992

Glass's does not hold values for vehicles registered before 1992. This is because a vehicle of that age in effect becomes a "Classic", and values revolve around the Condition of the vehicle rather than Mileage and Options.

Vehicles Less Than 6 Months Old

It takes time for our Editors to collect the information required to perform accurate Valuations. Usually 6 months is enough time to do so; however, there are cases where this may take longer.

Commercial Vehicles

Glass.co.uk only provides values for Light Passenger vehicles.

Motorcycles and Caravans

Glass’s has information regarding other vehicles such as motorcycles and caravans; however, at this point Glass’s website does not provide this service. We are hoping to expand it further in the future.

Imported Vehicles

Glass’s only collects information regarding vehicles first registered in the UK. If your vehicle was built outside of the UK for a market outside of the UK it will not be valued (e.g., a US vehicle built for the US market would be a left-hand drive).

Vehicles Manufactured In Low Volumes

The process of collecting information on vehicles is time consuming. In order to be cost-effective, Glass’s focusses on high volume vehicles.

Specialist Vehicles

These types of vehicles tend to have subjective pricing, and their values depend strongly on their perceived value by buyers and sellers. Whilst Glass’s holds information regarding specialist vehicles, we cannot provide a specific enough guide to their values. Examples of these would be Porsches, Ferraris, Bentley’s, etc.

Vehicles Registered Overseas

Glass’s only provides values within the UK; i.e. England, Northern Ireland, Scotland and Wales.

 

More Than One Vehicle Was Returned From My Registration Plate Search

Glass's Information Services make a list of vehicles on the market, with all their specifications etc. These vehicles may be very similar - for example, two vehicles may seem the same but were manufactured in different years.

We are then given DVLA information about a vehicle by a third party supplier. Our coding tries to match the DVLA's vehicle information with the list of vehicles we have. Often, the coding might not be able to pinpoint exactly which vehicle the DVLA's information matches in our list. This is why you are given a choice - so you can tell us the exact match for your vehicle.

 

My Registration Plate Did Not Turn Up Any Results

The main reasons why it did not turn up results are the listed under the Which vehicles cannot be valued on Glass.co.uk? section

If you believe it is not any of those reasons, please let us know through our Support Form, quoting your vehicle’s Registration Number, and we will investigate the matter further.

 

The Match For My Registration Plate Is Incorrect

The matches Glass’s get for a Registration Plate rely on the original Dealer of the car registering the correct Make, Model, and Version with the DVLA when it is first registered. Occasionally mistakes are made due to human error.

The quickest way to continue your search is by using the Make/Model lookup

Initial search when valuing a vehicle manually

If you would like to let Glass’s know about any significant discrepancies you find, feel free to contact us through our Support Form, quoting your vehicle’s Registration Number and the correct vehicle details.

 

I Cannot Find My Vehicle Using Make/Model Lookup

Before doing the Make/Model lookup, you will need to know your vehicle’s Year and Plate, and the Make and Model.

If you still cannot find it, the main reasons why it did not turn up results are the listed under the Which vehicles cannot be valued on Glass.co.uk? section.

If you would like to let Glass’s know about any significant discrepancies you find, feel free to contact us through our Support Form, quoting your vehicle’s Registration Number and correct vehicle details.

 

I Think The Vehicle Information You Provided Is Incorrect

Glass's prides itself on providing accurate Valuations. If you believe the vehicle information we provided you with is incorrect, e.g. the wrong engine size etc., please contact us through our Support Form, quoting your vehicle’s Registration Number and correct vehicle details, and we will investigate the matter further

 

How Can I Find The Year And Plate Of My Vehicle?

The easiest way to find out the Year and Plate of your vehicle is reference the V5C documentation.

This document is issued by the DVLA and will have been provided to you when you bought the vehicle and it will provide you with the information you will need to filter your search results.

See the DVLA site for more details about the V5C

If you do not have the V5C documentation because you are buying a vehicle, the best thing would be to ask the seller for that information.

 

How Can I Narrow Down The List Of Vehicles?

The more information you provide, the shorter your list of vehicles will be. We will give you an additional list of criteria to help you narrow the results down.

Start with the Version, and then refine it by Body Type, Fuel, and number of Doors.

Refined search visible when valuing a vehicle manually

 

My Vehicle Has Fitted Optional Extras Not On The List

Your vehicle may have been bought with some Optional Extras fitted as Standard (for example, Metallic paint). Our list only includes a Manufacturer’s Optional Fit Features that could be added when the vehicle was new.

If you feel strongly that an Optional Extra is not appearing, feel free to contact us on Support Form, quoting the details of the specific Model of vehicle and the Optional Extras that you feel are missing.

 

I Am Having Problems Printing Off My Certificate

Certificates are in .pdf format, which means you will need Adobe Reader installed to view the pdf.

Once you have downloaded the software and opened the Valuation Certificate, you can print it by clicking on the “Print” icon or by navigating to the “File” menu and selecting “Print”

 

SEARCHING FOR A USED VEHICLE

Who Is Selling These Used Vehicles?

Glass’s receives feeds from our partner websites. These include vehicles listed by Dealers and Private individuals.

 

I Have Found A Vehicle I Like; How Do I Save It For Later?

Add the vehicle to your Favourites by clicking on the heart icon underneath the main image in the model information page

Add to favourites button listed on New and Used car searches

By adding a vehicle to your Favourites, you can access it later in your Favourites section of “My Glass’s”.

My Glass's drop down menu

 

I Have Found A Number Of Vehicles I Like; How Can I Compare Them?

You can compare vehicle you have saved in your Valuations, New Car Configurations, or your Favourites. You will see the option to compare your vehicles in your My Glass's account and when you search for New or Used vehicles.

Once you have selected the vehicles you want, click on the “Compare now” link underneath the main image in the vehicle advert or model information page. You can also click on the “Compare” button at the top of your search results.

To remove vehicles from the list, click on the “Remove from compare list” link underneath the main image in the vehicle advert or model information page.

 

How Do I Contact The Seller?

Contact details for the Seller are listed in the vehicle’s advert page. Just click on "View Details"

View details button visible in New and Used car search results pages

 

I Have Researched/Viewed A Vehicle, And It Was Not As Advertised On Your Site

Glass’s receives feeds from our partner websites. We cannot take responsibility for the validity of the information provided by them. If you want to query those details, please contact the Seller.

 

Can I Sell My Vehicle Privately On Glass.Co.Uk?

If you would like to sell a vehicle on Glass.co.uk, please go through our partner websites: Motors.co.uk or Motoring.co.uk. However, whilst your vehicle will be listed on our partner websites, we cannot guarantee that it will be listed on Glass.co.uk.

 

SEARCHING FOR A NEW VEHICLE

Who Is Selling These New Vehicles?

These are not vehicles for sale; listed vehicles are from brochure information provided by Manufacturers. If you would like to enquire about a New Vehicle, you can do so through our Find the Right Dealer tool

 

I Have Found A Vehicle I Like; How Do I Save It For Later?

Add the vehicle to your Favourites by clicking on the heart icon underneath the main image in the vehicle advert or model information page.

Add to favourites button listed on New and Used car searches

By adding a vehicle to your Favourites, you can access it later in your Favourites section of “My Glass’s”.

My Glass's drop down menu

 

I Have Found A Number Of Vehicles I Like; How Can I Compare Them?

You can compare vehicle you have saved in your Valuations, New Car Configurations, or your Favourites. You will see the option to compare your vehicles in your My Glass's account and when you search for New or Used vehicles.

Once you have selected the vehicles you want, click on the “Compare now” link underneath the main image in the vehicle advert or model information page. You can also click on the “Compare” button at the top of your search results.

To remove vehicles from the list, click on the “Remove from compare list” link underneath the main image in the vehicle advert or model information page.

 

What Is The New Car Configurator?

The New Car Configurator allows you view the available Specifications and Optional Extras for a particular new vehicle that you are looking to purchase.

You can configure a car buy clicking on the "View Details" button in the search results…

View details button visible in New and Used car search results pages

And then by clicking on the "Configure New Car" button located under the vehicle's picture

New car configurator button visible on new car search

 

How Do I Use The New Car Configurator?

Make sure you are Signed in so you can save your car configuration.

Options for signing in, registering and viewing My Glass's

Click on Find New Cars, and specify the Make and Model of the car you are interested in; use the slide bar to specify the price range you want and the Price Range

New car search variables

Once you find the car you are interested from the search results, click on the “Configure this Car” button underneath the model information page.

New car configurator button visible on new car search

You will be taken through a series of six steps, whereby you will be able to view and select from a number of standard and optional extras such as alloy wheels, transmission, paint, and car entertainment.

Once you have completed your configuration, click on the “Save this car” button, whereby your car will be saved to your Favourites.

Save this car button visible after configuring a new vehicle

 

What Happens After I Configure A New Car?

You will be able to view the final price for the car and choose a local Dealer to send the information to by clicking on the "Contact Dealer" button

Contact dealer button visible after configuring and saving a new car

Alternatively, you can select the car from your Favourites and click on the grey “Get Quote” button

Get Quote button visible in My Glass' Favourites for new cars

If you have previously valued a car and you wish to Trade In that car, you can include the details of that car within the information that is sent to the Dealer.

You can also edit your configuration if you've changed your mind by navigating to your Favourites in your My Glass's section and clicking on "Edit Configuration"

Edit configuration button visible in Favourites for new cars

 

DEALERS

I Know What Make Of Vehicle I Am Looking For; How Can I Find A Dealer In My Area?

On the Home page, there is a link to Find The Right Dealer.

Link to Find the Right Dealer tool on Home page

Select the Make and distance of the Dealer from your Post Code (which will be prepopulated if you have signed in) and click on the “Search” button.

Find the Right Dealer tool search variables

 

I Have Found The Vehicle I Want, How Can I Contact A Dealer?

If you have configured a New Car, please see the What Happens After I Configure A New Car? section.

If you have found a Used Vehicle, please see How Do I Contact The Seller? section.

 

MARKET PRICE CHECK

What Is A Market Price Check?

Market Price Check allows you to see how many vehicles of a particular make and model are on sale in the market at present (i.e. Audi A4). You can access Market Price Check from the Home page

Link to Market Price Check tool on Home Page

 

How Do I Use Market Price Check?

First, you select the Make, Model, and Age of vehicle you are interested in.

Initial Market Price Check search terms

Once you have done this you will be presented with a bar graph showing you the number of vehicles available and their price.

Along the vertical axis of the graph, you will see the Percentage of vehicles available in the market; along the horizontal axis, you will see Price.

You are able to filter the results based on the following criteria to get to the exact vehicle you require

Additional search terms displayed after initial Market Price Check search

Whilst there are more than 25 vehicles that are available, the bar graph will be shown.

When you change the filters to the point where fewer than 25 vehicles are returned, the graph will change to a scatter graph. When the view changes to the scatter graph view, you are able to view the individual vehicles that are for sale.

If you place your mouse pointer over one of the dots on the graph, you will see a summary of that vehicle and its price, if you click on the dot you will be taken to a separate page with information on that vehicle.

Glass’s collects data from a number of sources for placement within MPC (see Where does the Market Price Check information come from?). As some of this information does not relate to physical vehicles on sale, some of the dots within the scatter graph may not display any information or be clickable.

 

Where Does The Market Price Check Information Come From?

The information included in Market Price Check is drawn from Glass’s used vehicle listings (which are supplied directly by Dealers we work with or via partners such Motors and Motoring). Also included within this data is observational data that we collect and assess as part of our Valuation process. As this observational data relates to vehicles that we do not have used vehicle listings for, it will not be possible to access further information on them.

 

FINANCE CALCULATOR

What Is The Finance Calculator?

The Finance Calculator is accessible via a link on the Home page. It is designed to give you an indicative view to costs of financing a vehicle.

Link to Finance calculator on home page

 

How Do I Use Finance Calculator?

Within the Finance Calculator there are three options you can change

  • The amount of money you wish to borrow
  • Your credit rating/the interest rate of the loan
  • The repayment term in years

Finance Calculator scroll bars

Each of these options can be changed by moving a slider on screen. As you move each of these sliders, you will see the price at the bottom of the page change dynamically.

Although we can help give you an indicator of your monthly costs, we do not guarantee that you will be able to obtain a loan at the quoted rates.

If you want to understand the value of a New Car, first visit the Find New Cars section where we can provide a list price.